7 June


Pick Your Preferred Format


14 June
Why Is This An Essential Skill in Your Public Service Role?
Whether you are speaking to one person or one hundred, speaking in a compelling and persuasive way to be heard and understood by others is a vital learnable skill. This is applicable & immediately appreciated in every aspect of a public officer’s day from team meetings or conferences to conveying your ideas to colleagues, citizens, stakeholders, where the ultimately goal is to engage and persuade.
How It’s Different & Why It Works.
Facilitated by an experienced coach who is a national public speaking champion, you will acquire life-long skills in public speaking and presentation. Specifically, you will learn how to voice your opinions confidently, portray confidence when speaking to one person or a crowd, and think fast on your feet when answering challenging questions. You will also learn how to build your charisma and demonstrate your ideas clearly through your presentation, big or small.
In 1 Day, You Will;
Master Speech Crafting Strategies to strategize your speech
Incorporate Body Language Techniques into your presentations
Enhance your performance with Stage Positioning Techniques
Learn vocal expression and voice projection techniques
Design effective PowerPoint slides to deliver your message effectively
Handle impromptu speeches and Q&A without breaking a sweat
Day Workshop Outline
Segment 1: Speech Crafting Strategies
- Defining the Message
- Speech Purposes and Speech Objectives
- How to Structure Speeches
- Audience Engagement
Segment 2: Body Language Techniques
- The do’s and don’ts of body language
- Common pitfalls of presenting oneself on stage
- Body language techniques to build rapport
- Body language techniques to present with authority
- The appropriate standing posture to convey confidence
- Hand gestures and their meaning
- The secret psychology of handshakes
Segment 3: Stage Positioning Techniques
- Stage movement strategies
- Stage positioning techniques
- Eye contact techniques and strategies
- Pacing and leading on stage
- Using stage positioning to convey ideas
- Designing off-stage sitting arrangements
- Common and subtle mistakes to be aware of
Segment 4: Vocal Expression and Projection Techniques
- The three types of voices
- Voice projection techniques
- Voice enhancement exercises
- Strategies in using pauses
- Implanting ‘Emphasis’ on words
- Understanding tone, pitch, and vocal rate
- Creating vocal stamina
- How to speak at length without hurting your voice
Segment 5: Designing Effective PowerPoint Slides
- The do’s and don’ts of designing PowerPoint Slides
- The best practices of slide design
- Different slide designs and templates for different purposes
- Techniques of using slides to convey technical information
- Techniques of using slides to convey stories
- Font analysis for slides
- Background analysis for slides
Segment 6: Handling Impromptu Speech and Q&A
- Techniques in impromptu speaking
- The three major categories of questions
- Phrases to use to ‘buy time’ to think
- The top 6 speech structures for handling Q&A
- How to answer difficult questions and audiences
Who Should Attend
All Public Officers, Executives, Managers & Directors who want to;
Learn a lifelong skill
Be more persuasive
Demonstrate leadership skills
Enhance performance in the workplace
Form positive impressions in the workplace
How It Will Work.
This workshop features a variety of impromptu speaking exercises to help you speak on the spot in a host of different business and social settings. You will utilize tools including;
- Presentation/discussion
- Demonstrations
- Impromptu talks and reviews
- Improvisation exercises
- Videos
Your Engagement Facilitator
Dr. Tan Kwan Hong
With 13 years of training experience, Kwan Hong has personally conducted workshops or given speeches to over 420,000 people, 750 organizations and schools, in 16 countries. His clients include A*Star, AIA Singapore, AON Singapore, Alexandra Health, Citibank, DSTA, Ministry of Education (Singapore), Ministry of Foreign Affairs (Vietnam), Land Transport Authority (LTA), Halogen Foundation, People’s Association, Wimberly Allison Tong & Goo (WATG), and the Young Men’s Christian Association.
Kwan Hong has been hired by organisations to coach their C-Suite Executives, Vice-Presidents, and Directors. He has also conducted group and individual coaching sessions for sales executives, negotiators, spokespersons, media relations executives and young professionals. Kwan Hong has also trained participants for international debate and public speaking competitions.
In 2017, Kwan Hong came out tops over 5000 contestants to become the Singapore Public Speaking Champion, awarded by Toastmasters International. He was ranked 2nd in Singapore for the Evaluation Speech Contest in 2016 and 2017. He was ranked top 7 in Singapore and Thailand in 2013. He was also awarded the Distinguished Toastmasters (DTM) title, the greatest honour that can be earned by a member of Toastmasters International, achieved by less than 1% out of 350,000+ members globally.
| REGISTRATION FORM |
Persuasive Speaking & Presentation Skills | Vital Skills for Public Officers™


7 JUNE


Pick Your Preferred Format


14 JUNE